Terms of Service

These Terms of Service ("Terms") form a binding agreement between Greetyr ("Greetyr", "we", "us" or "our") and the parish, diocese or other organisation that signs up for or uses Memento ("Customer", "you" or "your"). They govern access to and use of the Memento platform, its website, the public Mass request page we host for you, the calendar feed, and all related dashboards and communications (the "Service").

You accept these Terms by creating an account, by signing in, by publishing your request page, or by otherwise using the Service. If you do not agree, do not use the Service.

By accepting, you represent that:

• You are at least 18 years old
• If you accept on behalf of a parish or other organisation, you have authority to bind it, and "you" includes that organisation
• The information you provide is accurate and complete
• You will use the Service in compliance with these Terms and applicable law

A parishioner who requests a Mass through your request page is not a party to these Terms. Their interaction is governed by your own privacy notice and by the Memento Privacy Policy.

Memento is a Greetyr product, operated from Austin, Texas.

• Greetyr
• 5900 Balcones Drive, STE 100
• Austin, TX 78731
• USA
• Legal: legal@greetyr.com
• Support: support@greetyr.com

Memento is a Mass intention register and scheduling service for Catholic parishes. It lets a parish:

• Describe its Mass schedule once as recurring rules, from which every future date follows
• Record Mass intentions taken at the counter, over the telephone, or through a public request page
• Keep a numbered, unbroken register of accepted intentions and their offerings
• Track canonical obligations, including the year within which a Mass must be celebrated
• Reassign intentions when a Mass is cancelled
• Produce the bulletin block, the sacristy sheet, Mass cards, confirmations and diocesan reports
• Publish a read only calendar feed of its Mass schedule

Memento does not use artificial intelligence to generate, summarise or alter any part of your register. Every entry is what a person recorded.

We may add, change or discontinue features and will give reasonable notice of a change that materially reduces the functionality of a paid plan.

• Provide accurate, complete and current information
• Keep credentials confidential and do not share them outside your authorised staff
• Use strong passwords and change any temporary password you are given
• Notify support@greetyr.com promptly of any suspected unauthorised access
• Take responsibility for activity under your account, including that of staff you invite

Each parish operates one account. Roles and invitations are managed in Settings, and the account administrator is responsible for the actions of anyone they add.

5.1 Free Trial

New parishes receive a 60 day free trial. We do not ask for a payment method to begin it and nothing is charged when it ends. If you have not subscribed by the end of the trial, the account becomes read only: you keep access to your register and can export it, but you cannot record new intentions until you subscribe.

5.2 Recurring Billing

The subscription is $49 per month or $490 per year, billed through Stripe, and renews automatically at the end of each period until cancelled. You authorise us and Stripe to charge your payment method at the then current rate for your plan. Fees are stated and charged in United States dollars.

5.3 Cancellation and Refunds

You may cancel at any time from the dashboard. Cancellation takes effect at the end of the current billing period and you keep access until that date. We do not refund partial periods, unused features or downgrades, except where the law requires it.

5.4 Taxes

Fees exclude sales, use, value added and similar taxes. You are responsible for taxes that apply to your subscription, other than taxes on our net income. A parish claiming an exemption must provide a valid exemption certificate.

5.5 Price Changes

We may change prices for future renewal periods and will give at least 30 days notice by email to the account administrator or by notice in the dashboard. Continuing to use the Service after the change takes effect constitutes acceptance.

5.6 Failure to Pay

If a charge fails we will retry and notify you. If payment is unresolved after a reasonable grace period we may make the account read only. We will not delete your register for non payment, and you may export it.

Ownership

Your register is yours. You retain all right, title and interest in the content you record or upload, including intentions, offerings, the Mass schedule, clergy records and configuration ("Customer Content").

Licence to Memento

You grant us a worldwide, non exclusive, royalty free licence to host, store, transmit, display and reformat Customer Content solely to provide, secure and support the Service for you. We do not use Customer Content to train any AI model, and we do not send it to an AI provider.

Your Representations

• You have the authority and any consents needed to record the information you enter, including a parishioner's contact details
• You have told parishioners how their information will be used, and have obtained consent where the law requires it
• The content does not infringe any third party's rights and does not violate any law

Removal

We may remove or restrict content we reasonably believe violates these Terms or the law, and will make reasonable efforts to notify you. Because the register is append only, removal is recorded rather than erased. See Privacy Policy Section 5.

You agree not to, and not to permit anyone else to:

• Use the Service to violate any law, regulation or court order
• Record information about a person that you have no lawful basis to hold
• Send unsolicited bulk messages or otherwise violate the CAN-SPAM Act or applicable law
• Impersonate another parish, organisation or individual
• Attempt to gain unauthorised access to the Service, to another parish's register, or to our systems
• Reverse engineer, decompile or disassemble the Service, except where the law prohibits that restriction
• Scrape, mass download or circumvent rate limits and access controls
• Use the Service to build a competing product or for competitive benchmarking
• Distribute malware or use the Service to facilitate attacks on other systems
• Charge a parishioner a fee for the Service, or represent a Mass offering as a payment for the Service

We may investigate suspected violations and may suspend or terminate access where we reasonably believe one has occurred.

Memento is built around the requirements of the Code of Canon Law, including canon 948 on one offering per Mass, canon 953 and canon 955 on the year within which a Mass must be celebrated, canon 534 on the Mass for the people, and canon 958 on the register. The Service refuses entries that would breach those rules rather than merely warning about them.

That is a tool, not legal or canonical advice. We are not canon lawyers. Responsibility for the canonical correctness of your register, for compliance with your diocese's own norms, and for anything your bishop or chancery requires, rests with the pastor and the parish. Diocesan practice varies, and where your diocese requires something different from what the Service does by default, follow your diocese.

Mass Offerings

Mass offerings are never ours. Memento does not receive, hold, transmit or process Mass offerings, and takes no percentage of any offering, consistent with canon 947, which requires that even the appearance of trading in Mass offerings be avoided. The Service records what a parish has been given so that the parish can account for it. Any offering a parishioner makes is made to the parish directly, by whatever means the parish already uses. Our fee is the flat subscription in Section 5 and nothing else.

For information a parishioner gives when requesting a Mass:

• You are the controller, or business, of that data under applicable United States state privacy laws
• Memento is the processor, or service provider, acting on your behalf

As controller you are responsible for:

• Maintaining a privacy notice describing how you use information collected through your request page
• Obtaining any consent the law requires before collecting sensitive information or sending email
• Responding to privacy rights requests we route to you, working with us where coordination is needed
• Deciding what is printed in your bulletin, and honouring a parishioner's request not to be named

On reasonable written request we will provide a Data Processing Addendum describing our commitments as processor. Send requests to legal@greetyr.com.

The Service depends on the following providers acting on our behalf:

Supabase

database, authentication and file storage

Vercel

hosting and serverless functions

Stripe

subscription payment processing

Resend

transactional email delivery

Each has its own terms and privacy policy. We are not responsible for the availability, accuracy or data handling of third party services, nor for losses arising from outages outside our control.

The calendar feed is a standard iCalendar feed that any calendar application can subscribe to. We do not integrate with, or receive data from, any calendar provider.

The Service, including the Memento name, logo, code, dashboard and documentation, is owned by Greetyr and protected by copyright, trademark and trade secret law. We reserve all rights not expressly granted.

Subject to your compliance with these Terms, we grant you a limited, non exclusive, non transferable, revocable licence to use the Service for your parish's own operations during your subscription term.

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty free licence to use it for any purpose without compensation or attribution.

Our collection, use and sharing of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference. For parishioner data we act as a processor on your behalf as described in Section 9.

We maintain reasonable administrative, technical and physical safeguards. No system is perfectly secure, and we will notify you of security incidents affecting your data as required by law.

13.1 Termination by You

You may cancel at any time from the dashboard, effective at the end of the current billing period. After cancellation you may export your register and request deletion under Privacy Policy Section 8.

13.2 Termination or Suspension by Us

• You fail to pay and the failure is not cured after a reasonable grace period
• You materially breach these Terms, and the breach is incurable or remains uncured 10 days after written notice
• We are required to act by law, regulation or court order
• Continued provision would expose us or other customers to material risk
• We discontinue the Service generally, in which case we will give reasonable advance notice

We may suspend access immediately and without notice in an emergency involving security, fraud, abuse or risk of harm.

13.3 Effect of Termination

On termination your right to use the Service ends. You may export your register for 30 days, after which we delete parish content under Privacy Policy Section 8, subject to limited retention required by law. We will not hold your register hostage for a billing dispute: the export remains available.

Sections that by their nature should survive termination do so, including Sections 6, 7, 8, 11, 12, 14, 15, 16, 17 and 18.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON INFRINGEMENT AND ACCURACY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT IT WILL MEET YOUR REQUIREMENTS. WE DO NOT WARRANT THAT YOUR DIOCESE WILL ACCEPT ANY PARTICULAR REPORT THE SERVICE PRODUCES.

Some jurisdictions do not allow the exclusion of certain warranties, and in those jurisdictions the exclusions apply to the maximum extent permitted by law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREETYR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, USE OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, ON ANY THEORY OF LIABILITY, WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND ONE HUNDRED UNITED STATES DOLLARS.

These limits apply even if a limited remedy fails of its essential purpose, and do not apply to liability that cannot be limited by law, such as gross negligence, wilful misconduct or fraud. The parties agree these limits are an essential part of the bargain.

By You

You will defend, indemnify and hold us harmless from any third party claim, loss, liability, damage, cost or expense, including reasonable legal fees, arising out of Customer Content, your use of the Service in breach of these Terms or the law, your interactions with parishioners including consent failures, or any breach of your representations in Section 6.

By Us

Subject to Section 15, we will defend you against a third party claim that the Service as provided infringes a United States patent, copyright or trademark, and pay any final judgment or settlement, provided you give prompt written notice and reasonable cooperation. This does not apply to claims arising from Customer Content, your modification of the Service, its combination with things we did not provide, or continued use after we ask you to stop. This states our sole liability and your sole remedy for third party infringement claims.

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The parties consent to the exclusive jurisdiction of, and venue in, the state and federal courts in Harris County, Texas for any dispute not resolved under Section 18.

JURY TRIAL WAIVER. EACH PARTY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT TO TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

Before filing suit, the party with a dispute must send written notice describing it and a proposed resolution. Notice to us goes to legal@greetyr.com, with a copy to the address in Section 2. The parties will negotiate in good faith for at least 30 days before either may file suit.

CLASS ACTION WAIVER. EACH PARTY AGREES THAT ANY DISPUTE WILL BE BROUGHT ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION. If this waiver is found unenforceable as to a claim, that claim must be severed and litigated in court.

Either party may seek injunctive or other equitable relief at any time to protect intellectual property, confidential information or security, without first satisfying the informal resolution requirement.

We may update these Terms. For material changes we will update the date above and give at least 30 days notice to the account administrator by email or by notice in the dashboard. Non material changes, such as clarifications or formatting, take effect when posted.

Continuing to use the Service after a change takes effect constitutes acceptance. If you do not agree to a material change you may cancel before its effective date, and we will refund the unused portion of a pre paid term.

Texas residents may contact the Texas Attorney General's Consumer Protection Division at 800-621-0508 or texasattorneygeneral.gov/consumer-protection.

Rights under the Texas Data Privacy and Security Act, including access, correction, deletion, portability and appeal, are described in Privacy Policy Section 10.1.

Entire agreement

These Terms, with the Privacy Policy and any order form or Data Processing Addendum signed by the parties, are the entire agreement and supersede prior understandings

Assignment

You may not assign these Terms without our written consent. We may assign them in a merger, acquisition, reorganisation, financing or sale of assets

Severability

If a provision is unenforceable, the rest continues in force and that provision is enforced to the maximum extent permitted

No waiver

A delay in enforcing a right is not a waiver of it

Force majeure

Neither party is liable for a failure caused by events beyond its reasonable control, including natural disasters, war, government action, pandemic, or internet and third party outages

Notices

Notices to you go to the account administrator's email or the dashboard. Notices to us go to legal@greetyr.com and, for legal process, to the address in Section 2

Electronic acceptance

Under the federal E-SIGN Act and the Texas Uniform Electronic Transactions Act, the parties agree that electronic signatures, clicks and records have the same effect as paper

Relationship

The parties are independent contractors. These Terms create no partnership, joint venture, employment or agency relationship

• Legal: legal@greetyr.com
• General support: support@greetyr.com
• Privacy: privacy@greetyr.com
• Mailing address: Greetyr, 5900 Balcones Drive, STE 100, Austin, TX 78731, USA